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Designing the Future of Clinical Trials

Founder
Industry
Pharma, Healthcare, Life Sciences
Work
Product Design, Design System
Clinical Ink
Introduction

With an approach that merges data, technology, and research, Clinical Ink has revolutionized centralized clinical trials, empowering the world's leading pharmaceutical companies in their mission to improve the lives of millions of patients worldwide.

Did you know that every drug we take undergoes extensive clinical trials? These trials can last between 7 to 12 years and require over a billion dollars to transition from discovery to market. The process begins with cutting-edge technology and the latest scientific advancements working tirelessly to achieve new breakthroughs.

However, by the time it reaches the research phase, where patient data is captured, it is often done using outdated methods. Nurses still record data on paper, which increases the likelihood of errors. That's where Clinical Ink comes in. They provide software solutions for nurses to accurately input data using electronic devices, minimizing errors and streamlining the process.

The original version of their product propelled the company to success, but as technology evolved, so did their need to adapt. That's where we stepped in. We helped Clinical Ink evolve their product to keep pace with technological advancements, ensuring they continue to revolutionize the way clinical trials are conducted.

Clinical Ink
Designing the Future of Clinical Trials

Did you know that every drug we take undergoes extensive clinical trials? These trials can last between 7 to 12 years and require over a billion dollars to transition from discovery to market. The process begins with cutting-edge technology and the latest scientific advancements working tirelessly to achieve new breakthroughs.

However, by the time it reaches the research phase, where patient data is captured, it is often done using outdated methods. Nurses still record data on paper, which increases the likelihood of errors. That's where Clinical Ink comes in. They provide software solutions for nurses to accurately input data using electronic devices, minimizing errors and streamlining the process.

The original version of their product propelled the company to success, but as technology evolved, so did their need to adapt. That's where we stepped in. We helped Clinical Ink evolve their product to keep pace with technological advancements, ensuring they continue to revolutionize the way clinical trials are conducted.

Info
Company
Clinical Ink
Year
Industry
Pharma, Healthcare, Life Sciences
Works
Product Design, Design System

Product Design

A success that needed a revamp.

The first release of their product served as a strong foundation for the company's first decade, establishing a loyal customer base and a thriving business. However, as technology quickly evolved, they were faced with a new challenge — to cater to more demanding customers and their eventual end-users, who are sometimes the elderly, disabled, and caretakers.

This called for a product designed for real people, not just enterprises and that's where we came in. We partnered to work hand in hand with Clinical Ink's Product team, to maintain  the vision of their legacy product but bring up the standards on the design front.

First thing's first; what is a login screen without a little delight?
Our role was to create a system that could meet the needs of multiple user roles and complexities.
How we organized a lot of data points for each patient to be quick and easy to scan.
The navigation is visible in every screen so it always needs a little extra love.
Status & Notification systems for patient updates
Bringing delight where possible. An error page is a great place to turn a negative situation into a (hopefully) positive one.
Where the magic happens. The actual interface that gets filled out to collect data that powers the research.

Accessibility

As our users included elderly people, individuals with disabilities, and care takers who filled out forms on behalf of others, it was crucial that the design met accessibility standards.
We made sure to use common navigational patterns that are easy to scan.
When designing for healthcare, accessibility is a must.
The context in which a site manager interacts with the product to gather patient data.
Design System

The growth foundation of 50+ engineers.

The design system we developed for Clinical Ink was essential for scaling their software product. It ensured consistency in patterns and visuals, allowing us to build once and reuse components. This saved valuable time and resources, as engineers didn't have to rebuild and retest components repeatedly. Additionally, the design system enabled Clinical Ink's designers to focus on UX, contributing to the success of their product.

The one source of truth to keep product manager's and engineers aligned!
Icons are a central part of any design system.
And they don't have to be boring!
The one place to keep engineers from guessing what blue actually means.
Navigation, fields, widgets, all elements that get reused constantly as product evolves and grows

Client
Brady Keeter
Product Innovation
Testimonials

The team is flexible, nimble, and has strong forethought regarding a product's globalization and responsiveness. Their ability to cater to an agile startup mindset also makes them an invaluable design partner.

We also made our own emojis! The team's slack is filled with them and we kind of love it.
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