Designing the Future of Clinical Trials

Founder
Industry
Pharma, Healthcare, Life Sciences
Work
Product Design, Design System
Clinical Ink
Introduction

With an approach that merges data, technology, and research, Clinical Ink has revolutionized centralized clinical trials, empowering the world's leading pharmaceutical companies in their mission to improve the lives of millions of patients worldwide.

Did you know that every drug we take undergoes extensive clinical trials? These trials can last between 7 to 12 years and require over a billion dollars to transition from discovery to market. The process begins with cutting-edge technology and the latest scientific advancements working tirelessly to achieve new breakthroughs.

However, by the time it reaches the research phase, where patient data is captured, it is often done using outdated methods. Nurses still record data on paper, which increases the likelihood of errors. That's where Clinical Ink comes in. They provide software solutions for nurses to accurately input data using electronic devices, minimizing errors and streamlining the process.

The original version of their product propelled the company to success, but as technology evolved, so did their need to adapt. That's where we stepped in. We helped Clinical Ink evolve their product to keep pace with technological advancements, ensuring they continue to revolutionize the way clinical trials are conducted.

Clinical Ink
Designing the Future of Clinical Trials

Did you know that every drug we take undergoes extensive clinical trials? These trials can last between 7 to 12 years and require over a billion dollars to transition from discovery to market. The process begins with cutting-edge technology and the latest scientific advancements working tirelessly to achieve new breakthroughs.

However, by the time it reaches the research phase, where patient data is captured, it is often done using outdated methods. Nurses still record data on paper, which increases the likelihood of errors. That's where Clinical Ink comes in. They provide software solutions for nurses to accurately input data using electronic devices, minimizing errors and streamlining the process.

The original version of their product propelled the company to success, but as technology evolved, so did their need to adapt. That's where we stepped in. We helped Clinical Ink evolve their product to keep pace with technological advancements, ensuring they continue to revolutionize the way clinical trials are conducted.

Info
Company
Clinical Ink
Year
Industry
Pharma, Healthcare, Life Sciences
Work
Product Design, Design System
Problem
Strategy
The Cultural Layer
Branding
Web Design
Product Design

A success that needed a revamp.

The first release of their product served as a strong foundation for the company's first decade, establishing a loyal customer base and a thriving business. However, as technology quickly evolved, they were faced with a new challenge — to cater to more demanding customers and their eventual end-users, who are sometimes the elderly, disabled, and caretakers.

This called for a product designed for real people, not just enterprises and that's where we came in. We partnered to work hand in hand with Clinical Ink's Product team, to maintain  the vision of their legacy product but bring up the standards on the design front.

A success that needed a revamp.

The first release of their product served as a strong foundation for the company's first decade, establishing a loyal customer base and a thriving business. However, as technology quickly evolved, they were faced with a new challenge — to cater to more demanding customers and their eventual end-users, who are sometimes the elderly, disabled, and caretakers.

This called for a product designed for real people, not just enterprises and that's where we came in. We partnered to work hand in hand with Clinical Ink's Product team, to maintain  the vision of their legacy product but bring up the standards on the design front.

{16} Clinical ink login screen with an illustration on a tablet
First thing's first; what is a login screen without a little delight?
{16} Clinical ink patient list dashboard
Our role was to create a system that could meet the needs of multiple user roles and complexities.
{16} Clinical ink patient data screens
How we organized a lot of data points for each patient to be quick and easy to scan.
{16} Clinical ink navigation menu
The navigation is visible in every screen so it always needs a little extra love.
{16} Clinical ink status and notification components
Status & Notification systems for patient updates
{16} Clinical ink unsupported browser error page
Bringing delight where possible. An error page is a great place to turn a negative situation into a (hopefully) positive one.
{16} Clinical ink data collection form on a tablet
Where the magic happens. The actual interface that gets filled out to collect data that powers the research.

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Accessibility

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{16} Clinical ink accessible forms on tablets
As our users included elderly people, individuals with disabilities, and care takers who filled out forms on behalf of others, it was crucial that the design met accessibility standards.
{16} Clinical ink layout patterns and patient table
We made sure to use common navigational patterns that are easy to scan.
{16} Clinical ink accessible score card for patients
When designing for healthcare, accessibility is a must.
{16} Clinical ink used by a site manager on a tablet
The context in which a site manager interacts with the product to gather patient data.
Design System

The growth foundation of 50+ engineers.

The design system we developed for Clinical Ink was essential for scaling their software product. It ensured consistency in patterns and visuals, allowing us to build once and reuse components. This saved valuable time and resources, as engineers didn't have to rebuild and retest components repeatedly. Additionally, the design system enabled Clinical Ink's designers to focus on UX, contributing to the success of their product.

The growth foundation of 50+ engineers.

The design system we developed for Clinical Ink was essential for scaling their software product. It ensured consistency in patterns and visuals, allowing us to build once and reuse components. This saved valuable time and resources, as engineers didn't have to rebuild and retest components repeatedly. Additionally, the design system enabled Clinical Ink's designers to focus on UX, contributing to the success of their product.

{16} Clinical ink design system overview
The one source of truth to keep product manager's and engineers aligned!
{16} Clinical ink typography system
{16} Clinical ink iconography system
Icons are a central part of any design system.
{16} Clinical ink custom icons
And they don't have to be boring!
{16} Clinical ink color styles
The one place to keep engineers from guessing what blue actually means.
{16} Clinical ink button and form control components
{16} Clinical ink reusable widgets and components
{16} Clinical ink navigation, fields and calendar components
Navigation, fields, widgets, all elements that get reused constantly as product evolves and grows
One year later...
Result
Client
Brady Keeter
Product Innovation
Testimonials

The team is flexible, nimble, and has strong forethought regarding a product's globalization and responsiveness. Their ability to cater to an agile startup mindset also makes them an invaluable design partner.

FAQs

Questions? Some answers.

Anything else? Feel free to reach out to
hey@konpo.studio
How do you design clinical trial software for patients and nurses?

Clinical Ink's software lets nurses capture trial data on electronic devices instead of paper, and its end users include elderly and disabled patients and caretakers. So we redesigned the product for real people, not just enterprises, keeping the vision of the legacy product while raising the design standard. More on our product design.

Who designed Clinical Ink's design system?

Konpo, with Clinical Ink's product team. The design system supports more than 50 engineers, so components get built and tested once and reused, and Clinical Ink's designers can spend their time on UX.

We also made our own emojis! The team's slack is filled with them and we kind of love it.
Design Systems
Product Design